Terms of service
Terms of Service for Tula Candles
Terms of Service
Welcome to Tula Candles! These Terms of Service ("Terms") govern your use of our website located at [www.tulacandles.com](http://www.tulacandles.com) (the "Site") and the purchase of products from our Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Use of the Site
1.1 Eligibility:
- You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
1.2 Account Registration:
- To access certain features of our Site, you may need to register for an account. You agree to provide accurate and complete information when creating your account and to keep this information up-to-date.
1.3 Account Security:
- You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
2. Orders and Payments
2.1 Order Acceptance:
- All orders placed through our Site are subject to acceptance by Tula Candles. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order.
2.2 Pricing and Availability:
- All prices are listed in Jordanian Dinar and are subject to change without notice. We reserve the right to modify or discontinue products at any time.
2.3 Payment:
- By placing an order, you agree to pay the price for the products specified in your order, as well as any applicable shipping charges and taxes. We accept payment via Cliq and Cash on Delivery (COD).
3. Shipping and Delivery
3.1 Shipping:
- We will ship products to the address you provide during the checkout process. Shipping costs and delivery times will be specified at the time of purchase.
3.2 Delivery:
- We are not responsible for delays in delivery due to events beyond our control. If a product is lost or damaged during shipment, please contact us immediately at tula@tulacandles.com.
4. Returns and Refunds
4.1 Return Policy:
- Please refer to our Refund Policy for detailed information about returns and refunds.
5. Intellectual Property
5.1 Ownership:
- All content on the Site, including text, graphics, logos, images, and software, is the property of Tula Candles or its content suppliers and is protected by intellectual property laws.
5.2 License:
- We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.
6. Prohibited Activities
6.1 Prohibited Uses:
- You agree not to use the Site for any unlawful purpose or in violation of these Terms. Prohibited activities include, but are not limited to:
- Hacking, data mining, or unauthorized access to the Site.
- Distributing malware or other harmful software.
- Engaging in fraudulent or deceptive practices.
- Violating any applicable laws or regulations.
7. Limitation of Liability
7.1 Disclaimer:
- The Site and all products sold on the Site are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free or uninterrupted.
7.2 Liability Limitation:
- To the maximum extent permitted by law, Tula Candles will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products.
8. Indemnification
8.1 Indemnity:
- You agree to indemnify and hold harmless Tula Candles, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or your violation of these Terms.
9. Governing Law
9.1 Jurisdiction:
- These Terms are governed by and construed in accordance with the laws of The Hashemite Kingdom of Jordan. Any disputes arising out of or relating to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in Jordan.
10. Changes to These Terms
10.1 Modifications:
- We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Site after any changes indicates your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at tula@tulacandles.com.
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.