Privacy policy
Privacy Policy for Tula Candles
Privacy Policy
At Tula Candles, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.tulacandles.com](http://www.tulacandles.com) or make a purchase from us. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information:
- When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
2. Log Data:
- We collect information that your browser sends whenever you visit our website. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3. Cookies and Tracking Technologies:
- We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
1. To Process Transactions:
- We use your personal information to process your orders, manage your payments, and deliver the products you have purchased.
2. To Communicate with You:
- We may use your contact information to communicate with you about your orders, respond to your inquiries, and send you updates and promotional materials.
3. To Improve Our Services:
- We use the information we collect to improve our website, enhance our products and services, and understand how customers use our website.
4. For Marketing Purposes:
- With your consent, we may use your information to send you marketing and promotional communications. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.
Sharing Your Information
1. Third-Party Service Providers:
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
2. Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Your Rights
You have the right to access, update, or delete the personal information we have on you. If you wish to exercise any of these rights, please contact us at tula@tulacandles.com . We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy